TourNTell

Know what's really happening at your properties

Property inspection overview

Cleanliness

82/100

Surprise Audit #4092

Detected unauthorized pet and smoking violation in Unit 4B.

Surprise property inspections that reveal what tenants and property managers really do when you aren't looking. Get the honest picture, every time.

Book an Inspection
100% Satisfaction Guarantee

24-Hour Turnaround

Fast, photo-backed reports

Certified Inspectors

Vetted local professionals

Unannounced Visits

See the real property condition

The Process

Accountability in 4 Simple Steps

1. Dispatch

Book online instantly. We assign a certified local inspector to visit the property unannounced within your specified window.

2. Inspect

Our inspector conducts a thorough walkthrough, capturing high-res photos and noting violations, damages, or cleanliness issues.

3. Report

Receive a comprehensive digital report within 24 hours. View scores, photos, and actionable insights on your dashboard.

4. Stay in Control

Schedule ongoing inspections to continuously protect your property. Monthly, quarterly, or as needed.

Inspector with clipboard at property

Who We Are

Your eyes on the ground for every property you manage.

We combine local, trained inspectors with standardized reporting to give you a clear, unbiased picture of every property in your portfolio. No more guesswork, no more surprises.

  • Local inspectors you can rely on
  • Fast, consistent reporting
  • Clear, standardized reports every time

Comprehensive Coverage

What's Covered in Every Inspection

Property Presence & First Impression

Signage, curb appeal, landscaping, lighting, and overall appearance from the street.

Grounds & Exterior Areas

Trash, drains, playground, fencing, patios, trip hazards, and outdoor amenities.

Building Exterior Condition

Siding, roof, paint, mold, wood rot, HVAC units, and structural integrity.

Parking & Hard Surfaces

Potholes, asphalt condition, sidewalks, curbs, and stair safety.

Common Areas & Amenities

Laundry, clubhouse, fitness center, pool, and shared recreational spaces.

Safety & Maintenance

Safety posters, equipment storage, maintenance shop organization.

Management & Staff

Greeting, professionalism, property knowledge, and tour quality.

Apartment Unit Interior

Cleanliness, kitchen, bathroom, flooring, HVAC, plumbing, and smoke detectors.

Photo Evidence

High-resolution photos of every area inspected, documenting conditions and violations.

Action Plan & Detailed Findings

Prioritized recommendations with urgency levels and repair estimates.

What our clients are saying

Read what property owners, managers, and real estate professionals are saying about working with us. Hear how clearer visibility across properties helps them make faster, more confident decisions. Real feedback from people managing real portfolios.

TourNTell completely changed how we manage our portfolio. The unannounced inspections keep our property managers accountable.

Sarah M.

Regional Property Director

The reports are thorough and the turnaround is incredible. We get actionable insights within 24 hours of every inspection.

James L.

Real Estate Investor

Finally, a way to see what's really happening at our properties without scheduling weeks in advance. Game changer.

Maria K.

Portfolio Manager

Contact Us

Whether you have questions about Tour n Tell, need support, or want to learn more about how our inspections work, our team is here to help. We're ready to assist you at every step and make getting started simple.

Email us

For general questions or support

support@tourandtell.com

Call us

Mon-Fri, 9am-5pm EST

(888) 337-0808

Our office

Tour N' Tell LLC

2800 Eisenhower Avenue, Suite 220
Alexandria, VA 22314

Enterprise sales

For large portfolios and custom solutions

sales@tourandtell.com

Get in touch.

Stylish property interior with modern furnishings

Resources

Explore how property managers improve visibility, reduce risk, and streamline operations with real-world inspections and reporting.

Explore our articles

Ready to see what's really happening across your properties?

Join over 500 property owners and field inspectors who trust Tour n Tell for clear, reliable inspections.